Contact LLMsRelay

The fastest way to reach us is Telegram. We answer in under 10 minutes on average, 7 days a week, in English and Russian. We do not gate support behind tickets, forms, or paid tiers — every customer gets the same channel.

Telegram support
@claudestorestore — billing, technical, refunds.
Community chat
Discussions, model updates, integration tips.
Average response
< 10 minutes
Languages
English · Русский
Operating since
2024

What to write to which channel

  • Billing & refunds: Telegram support — include your order ID or email.
  • API errors / integration help: Telegram support — include the request ID from response headers.
  • Partnerships, press, doc corrections: Telegram support, prefix message with [partnership].
  • Abuse / security reports: Telegram support, prefix message with [security].

Refund policy

Refund requests are reviewed under the published policy and, when approved, are processed through the original payment provider (LAVA, Heleket, Cryptomus, or the provider recorded on the order). See our Refund Policy for details.

Legal & compliance

Need an API key right now?

Buy credits and get instant access.

View Plans